Customer Experience
They Made It Both Ways
A Subway crew in Shelton, CT noticed a regular's order looked wrong and made the sandwich both ways — no extra charge, no hesitation.
Posts
Technology
Oracle Cuts 30,000 Jobs with a 6 a.m. Email
Oracle eliminated up to 30,000 employees — 18% of its workforce — with a pre-dawn email signed 'Oracle Leadership.' The savings fund a $156 billion AI infrastructure bet that has already pushed the company's debt past $108 billion.
Technology
iOS 26.4: 37 Patches, No Zero-Days, and Stolen Device Protection by Default
Apple's iOS 26.4 patches 37 security vulnerabilities — including a Stolen Device Protection bypass and a Keychain access flaw — while enabling Stolen Device Protection by default for all iPhones.
Geopolitics
The Government's Own Books Say It's $136 Trillion in the Hole
The Treasury's FY 2025 financial statements show $47.78 trillion in liabilities against $6.06 trillion in assets — and that's before $88.4 trillion in unfunded Social Security and Medicare obligations. The GAO can't even certify the books.
Healthcare IT
CMS Killed the Fax Machine. Sort Of.
CMS finalized a rule to eliminate faxing for claims attachments, but the workflows that keep radiology groups sending tens of thousands of faxes a month are untouched.
Technology
FCC Bans Foreign Routers. Almost None Are Made Here.
The FCC added all foreign-made consumer routers to its Covered List, banning new models from sale in the US. The problem: virtually no consumer routers are manufactured domestically.
Technology
Apple's Background Security Improvements, Explained
If your iPhone or Mac updated itself overnight without a full version bump, you just experienced Apple's first Background Security Improvement — a quiet replacement for the failed Rapid Security Responses.
AI
Young Infrastructure
Eleven incidents in four days. AI APIs aren't as reliable as the cloud services we're used to — and some of us rely on them anyway.
AI
Living Dangerously?
When you spend hours a day with AI, patience for permission prompts wears thin. Here's the Claude Code flag I reach for — and where I draw the line.
AI
The CEO Selling AI Agents Warns They'll Replace You
ServiceNow's CEO told CNBC that AI agents could push college graduate unemployment past 30%. His company sells the tools that make it happen.